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Amber Stark

SWAM Looks at Artificial Intelligence and Machine Learning

September is Smarter Workplace Awareness Month, which is dedicated to sharing information about how the science and practice of I-O psychology can improve worker well-being while creating more effective organizations. We will close out the month with a look at artificial intelligence and machine learning, trend No. 1 in the 2020 SIOP Top 10 Workplace Trends.

More and more employers are exploring the use of artificial intelligence (AI) in personnel decisions such as hiring, retirement planning and benefits enrollment, and many other areas. Though the use of AI in HR is still in the early stages, AI has immense potential to change how organizations make personnel decisions through the use of predictive analytics and metrics for talent acquisition, training and development, and compensation. 

In hiring, AI can predict the likelihood of success on the job as well as the risk of turnover. AI could be used to offer personalized recommendations for training/career development as well as suggest which employees should be assigned to specific teams for higher team performance. 

How I-O Psychologists Can Help

I-O psychologists are helping organizations use artificial intelligence and machine learning to increase effectiveness and efficiency by evaluating new methods of workflow, streamlining processes, improving customer experiences, and automating operations based on predictive intelligence.


Smarter Workplace Awareness Month and the SIOP Top 10 Workplace Trends are initiatives of the SIOP Visibility Committee. Share your thoughts about how the science and practice of I-O psychology can improve worker well-being while creating more effective organizations on social media using #SmarterWorkplace and #SIOPSmarterWorkplace.

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