Work Smart Series

Workplace Mistreatment: Science and Solutions



  • Shannon Taylor
  • Kimberly Young McLear


May 24, 2023


11 a.m. to 1 p.m. ET

Session Coordinators

Ali O’Malley, Ph.D.


CE Credits: 

Details can be found on the Work Smart Series CE page.

Intended Audience

This workshop is intended for business leaders, I-O psychologists, coaches, DEIB specialists, and everyone committed to promoting the dignity and well-being of all organization members.


Suitable for all levels (beginner to advanced)

Detailed Description:

Workplace mistreatment increases depression, anxiety, burnout, low self-esteem, low life satisfaction, and psychological distress, and decreases work productivity. In a recent meta-analysis, researchers reported that an average of 34% of employees experience workplace mistreatment and 44% of employees witness mistreatment. The estimated cost  of workplace mistreatment ranged from $691.70 billion to $1.97 trillion annually.

This highly interactive session begins with Dr. Shannon Taylor’s overview of the state of the science of workplace mistreatment. Dr. Taylor’s work has appeared in top I-O and management journals and has been featured by The New York Times, Wall Street Journal, and NPR. He is also a contributor to the Harvard Business Review. Dr. Taylor’s overview will be followed by a fireside chat with Dr. Young-McLear, a veteran of the United States Coast Guard. As a whistleblower and survivor of workplace bullying and retaliation, she leverages her own experiences including testifying on Capitol Hill to build effective, positive coalitions centered on systemic change. She has been featured in numerous outlets including The New York Times, Forbes, and a cover issue of Glamour.

Attendees will leave this virtual session more aware of how workplace mistreatment causes harm, more equipped to take meaningful actions that shift cultures so that workplace mistreatment is no longer tolerated and perpetuated, and more connected to others who share their commitment to promoting the dignity and well-being of all organization members. 

Learning Objectives:

  • Describe the conceptual distinctions between various forms of workplace mistreatment (e.g., incivility, aggression, bullying)
  • Identify at least two organizational antecedents of workplace mistreatment 
  • Identify at least three job-related or health and well-being outcomes of workplace mistreatment 
  • Describe the implementation of at least one evidence-based intervention to mitigate workplace mistreatment


Kimberly Young McLear

Dr. Kimberly Young-McLear is a Coast Guard veteran, whistleblower, and survivor of workplace bullying and retaliation. Kimberly has a Ph.D. in Systems Engineering from The George Washington University, a M.S. in Industrial Administration from Purdue University, and a B.S. in Industrial Engineering from Florida Agricultural & Mechanical University. She also is certified as a Project Management Professional (PMP). Prior to accepting a position at the Coast Guard Academy, Young-McLear served as the Special Assistant to the Deputy Secretary of Homeland Security (DHS) where she provided direct support to a Deputy Cabinet Secretary for the development of DHS policy, mission planning, and execution for 240K employees.


Shannon Taylor

Shannon Taylor, PhD, is a Professor of Management at the University of Central Florida. He holds a BS in Finance from Bradley University, where he played on the men’s varsity soccer team, and a PhD in Management from Louisiana State University. Taylor’s expertise focuses on leadership and toxic work cultures (think rude employees, abusive bosses). He has given more than 50 presentations at international conferences and has published in leading journals in management and applied psychology. His work has been featured by The New York Times, Wall Street Journal, Time, MSNBC, CBS News, Fox News, the BBC, and NPR, and he is a contributor to the Harvard Business Review. Dr. Taylor also consults and delivers workshops for companies around the world.


Thank You to Our Sponsor!

Recommend a Thought Leader

Do you know a SIOP practitioner or researcher who is…

  •   Doing work on topics of critical relevance in the “new normal”  of the workplace?
  •   With great speaking/facilitation skills?

This is a great opportunity to showcase their thought leadership by recommending them (or yourself!) to present at a future Work Smart Series event.  Email the Work Smart Team

Past Events Include

  • Stories That Move Us (February 16, 2023)
  • Coaching Trends: Passing Fads or Future Fixtures? (November 9, 2022)
  • I³: Inspiring, Inclusive, & Influential Communication (August 18, 2022)
  • The “Great R”:  Reality, Response and Reset in a Post-Pandemic Workplace (June 7, 2022)
  • Battling Burnout in 2022: What Can Organizations Do Beyond Encouraging Self-Care? –  featuring Dr. Jacinta Jiménez, author of The Burnout Fix (February 17, 2022)
  • 5 Macro Human Capital Trends Impacting the Workplace Today –  featuring well-known psychologist, writer, and innovator Dr. Tomas Chamorro-Premuzic (November 18, 2021)

Save the Date!

Work Smart Events:
May 24
August 23
November 8

About the Series

This SIOP offering provides virtual learning programs with exceptional content AND opportunities for meaningful, memorable interaction. The series is also intended to increase the visibility of industrial and organizational psychology and will be open to both SIOP members and nonmembers.

The world of work is in a period of rapid change and as I-O psychologists we have much to offer for creating a smarter workplace. In addition to participating yourself, we strongly encourage you to be SIOP ambassadors and invite non-member colleagues to take advantage of the Work Smart learning opportunities.

There is no better time to leverage the science of I-O psychology to make a difference! We hope you join us for [GREAT] Content + [FUN] Connection!


Sponsor for Visibility

This is an opportunity to sponsor creative, timely discussions on Work Smart series topics! Learn more: Work Smart Series Sponsorship Program


The Work Smart Virtual Learning Team

Ali O'Malley, (Team Leader)
Christine Boyce
Chia-Lin Ho
Terri McNelly
Alison O'Malley

Crystal Turner
Sarah Thomas
Jean Stetz-Puchalski