Note: This workshop will not be offering continuing education credits for psychologists or human resource professionals.
Presenters:
- Dr. Lilia Hayrapetyan, PhD, Global Head of People Analytics & Insights, Citi
- Dr. Leah Wolfeld, PhD, Sr Vice President, Culture Metrics and Analytics, Citi
- Dr. Brigitte Armon, People Analytics Director, Morning Consult
- Dr. Alexis Fink, PhD, Vice President of People Analytics, Meta
Questions? Contact the Program Coordinator: Carl Persing, Infoscitex, a DCS Company
Intended Audience:
Introductory. Little knowledge of the basic concepts covered in this learning program. Intended for someone new to the area with little to no background experience in the content area.
Abstract:
This interactive and discussion-based workshop is designed for I-Os, HR professionals, business leaders, and data scientists interested in establishing or expanding a people analytics function in their organization. Create a value proposition, hone consulting skills, identify barriers, and differentiate between the products and services you can offer.
Description:
People analytics is a data-driven approach to managing and optimizing people decisions, and it has become increasingly essential for organizations to stay competitive in today's fast-paced business environment. Convincing others of this and building a people analytics function from scratch, however, are no small feats. This session focuses on a potent mix of real-world skills: diagnosing the organization’s current state, identifying and gaining buy-in from stakeholders, deepening knowledge of data and technology, and delivering value through data analysis to best serve the client. I-O psychologists are trained to uncover evidence-based insights for critical decisions about an organization’s people—this session is designed to show people where to start.
Learning Objectives:
N/A
Presenter Biographies:
Lilia Hayrapetyan, PhD, Global Head of People Analytics & Insights, Citi
Background:
In her current position at Citi, Hayrapetyan shapes the strategy, design, and delivery of insights across all aspects of human capital data, including employee engagement, the organization’s cultural transformation, automation driven by advanced analytics, and deployment of AI for HR. Before joining Citi, she held various roles in talent management, succession planning, performance management and engagement practices at various organizations, including Pfizer and PepsiCo. Her earlier experiences include consulting with Mercer and Oliver Wyman, where she advised organizations on engagement surveys, conducted cultural assessments of organizations in preparation for mergers, and developed assessments. Her dissertation at CUNY focused on employees’ environmentally sustainable behaviors in and out of organizations and across cultures. Environmental sustainability and the role of I-O psychology in promoting it in organizations continue to be a passion of hers that she strives to integrate into her daily life.
Education:
- PhD, I-O Psychology, Graduate Center at City University of New York (CUNY)
- MS, I-O Psychology, Graduate Center at City University of New York (CUNY)
Leah Wolfeld, PhD, Culture Metrics & Analytics, People Analytics, Citi
Background:
In her current position at Citi, Wolfeld measures the impact of culture change initiatives, ranging from those that are targeted to certain areas of the bank to those addressing Citi-wide culture shifts. She designs Citi-wide measurement tools, links the data to critical business metrics, and interprets the findings and implications for Citi leadership. Before joining Citi, Wolfeld worked on Booz Allen Hamilton’s internal Executive Talent Management team, where she analyzed data in support of data-driven talent management decisions for the firm’s partners and VPs. Prior to Booz Allen, she worked at the McChrystal Group, where she created leadership development programs for external clients and contributed to thought leadership through publishing and speaking at conferences about the future of leadership. Leah holds a doctorate and an MS in Industrial Organizational Psychology with a concentration in International I-O from Florida Institute of Technology and is also a certified coach.
Education:
- PhD, I-O Psychology, Florida Institute of Technology
- MS, I-O Psychology, with concentration on international I-O Psychology, Florida Institute of Technology (includes a 5-month study abroad program at the University of Valencia).
- Certified Professional Co-Active Coach (CPCC)
- Certified Team Coach
Brigitte Armon, PhD, People Analytics Director, Morning Consult
Background:
As part of Morning Consult’s data-driven People Team, Armon informs decision making with data across the HR spectrum, including performance management, manager effectiveness, talent acquisition, and DEI. Before MC, she worked for the Cox family of businesses in both Organizational Effectiveness and People Analytics roles.
Education:
- PhD, I-O Psychology, International Concentration, Florida Institute of Technology
- MS, I-O Psychology, Florida Institute of Technology
Alexis A. Fink, PhD, Meta
Background:
Fink has spent 2 decades leading Talent Analytics, Talent Management, and large-scale organizational change teams at leading global organizations, including Meta (Facebook), Intel, and Microsoft. In her practice, she had addressed leadership assessment and succession planning, sophisticated internal research projects, management development, culture and employee value proposition, employee surveys, acquisition integration, process improvement, strategic workforce planning, people analytics data and tooling solutions, and major IT implementations. Across multiple organizations and domain spaces, Fink has brought a powerful focus on driving efficiency, effectiveness, and impact, working integratively with other disciplines to achieve business results. An effective and experienced global organizational leader herself, she has been able to practice what she preaches, building high performance organizations that incorporate professionals from widely diverse backgrounds. She is the incoming president-elect for SIOP, a SIOP Fellow, and the recipient of the 2019 SIOP Distinguished Service Award. She has served as chair of technical conferences and professional consortia. In addition to being a leading practitioner, she has approximately 100 publications and professional presentations.
Education:
- PhD, I-O Psychology, International Concentration, Florida Institute of Technology
- MS, I-O Psychology, Florida Institute of Technology