Research

Politically Based Maltreatment in the Workplace

The United States of America, contrary to its name, is a nation divided in contemporary times, with polling data showing political polarization to be at record levels (Pew Research Center,…

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Developing the Next Generation of Global Leaders

Globalization and advances in technology have led to an increase in boundary-spanning activities and the prevalence of multicultural teams in the workplace. Even companies that focus primarily on domestic markets…

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Competency Modeling: An Essential Practice for the Future of Strategic Human Capital Management

To say the future of work is uncertain would be an understatement. By 2030 the working world will look far different from what we know today. For example, it is…

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The R.O.A.D. to Recovery Friendly Workplaces

Don Coyhis and Richard Simonelli (2008), two leaders in the Native American recovery community, encourage us to imagine a sick forest in which there is a disease. To combat the…

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Post-COVID-19 State of the Knowledge and Best Practice Recommendations

In this paper, we first summarize the results of existing studies in terms of how remote work arrangements and extent of remote work relate to key worker and organizational outcomes.…

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The World of HR Is Changing Rapidly: I-O Psychology Can Help

The workplace is undergoing dynamic changes, significantly driven by advancements in artificial intelligence, emerging technologies, and evolving cultural landscapes. These transformations are reshaping how organizations operate and how employees interact…

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How to Survive the AI Revolution in HR: Culture Change and Immediate Action

In the ever-evolving landscape of human resources (HR), the adoption of artificial intelligence (AI) has become a cornerstone for organizational advancement. With a staggering 81% of HR leaders exploring or…

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Driving Customer Satisfaction Through HR: Creating and Maintaining a Service Climate

There are 30 years of robust evidence to support the following conclusion: service businesses where employees have a positive service climate have customers who are more satisfied. This results in…

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Skill-Based Pay: HR’s Role

Skill‐based pay is one of the most widely‐implemented, poorly understood and under‐researched human resource practices in use today. Part of the problem is that “skill‐based pay” is not a single…

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Achieving Well-Being in Retirement: What HR Professionals Need to Know

The past 20 years’ retirement research shows that people’s fiscal, physical, and psychological well-being in retirement are influenced directly and in interactive ways by five factors: individual attributes, pre-retirement job-related…

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