Employees’ ability to operate effectively in challenging and turbulent environments is a competitive advantage for organizations and a contributor to positive engagement and reduced burnout. Helping people build, sustain, and apply their resilience over the long run requires a combination of strategies. Designed for internal and external practitioners who are charged with increasing organizational effectiveness during change and supporting the well-being of employees, this program will provide practical, evidence-based guidance for action. We will introduce a framework for understanding and describing the range of challenges that people may encounter and a set of mindsets and tools that enable them to “resilience” their way through these challenges. We will then focus on four levers for building sustainable challenge readiness in organizations: selection, development, demand optimization, and systemic support. We will share examples of how one high-performing organization has applied each of these strategies in practice and engage in interactive discussions, exercises, and Q&A. We will invite participants to apply this framework in their own settings to evaluate organizational practices and identify priorities for action and next steps.

Questions? Contact the Program Coordinator: Joseph E. Mroz, PhD, AAA, Auto Club Group

 

Presenters

President
Linda L. Hoopes
Resilience Alliance

Linda L. Hoopes, PhD, is the founder and president of Resilience Alliance, an Atlanta-based training and consulting firm. Linda received her PhD in Industrial/Organizational Psychology from the University of Tennessee. She has served on the faculties of Rutgers, Georgia Tech, and Colby College. She is licensed as a psychologist in the state of Georgia. In addition to her work and academic history, she brings many other influences to her work including music, photography, and sailboat racing. Prior to founding Resilience Alliance in 2007, Linda spent 17 years at ODR/Conner Partners, a consulting and training firm focused on the successful execution of organizational change. She is the author of three books: Prosilience: Building Your Resilience for a Turbulent World, which won the 2018 EPIC award for best nonfiction book; Managing Change with Personal Resilience; and Embracing Another Normal: Resilience Stories and Strategies for Raising Children with Disabilities (coauthored with Kris Burbank).

Director of Global Onboarding and US Lead
Robert R. Hoffman
Novartis

Robert R. Hoffman, EdD, is director, Global Onboarding, and US Lead at Novartis, a multinational pharmaceutical corporation based in Switzerland that focuses on developing and manufacturing innovative drugs in areas including oncology, rare diseases, neuroscience, and immunology. Bob received his MA in Industrial/Organizational Psychology from The University of Akron in 1982, and his EdD in Executive Leadership in Human Resources Development from The George Washington University in 1997. Since joining Novartis in 2001, Bob has had a range of roles in leadership, organization development, talent acquisition, and change management, including support for the transformation of Novartis’ global HR function, organizational acquisitions, culture change, process improvement, and organizational redesign. He has played a lead role in developing the organization’s change management strategy and resources and is an experienced and valued consultant to senior leadership teams across the organization.

Intended Audience

Intermediate. Solid understanding of the basic concepts covered in this learning program is assumed and may not be discussed or only discussed briefly in this learning program. Intended for someone with some experience in this content area.

Learning Objectives

Apply a framework to identify and describe the range and type of challenges that people encounter in organizations.
Compile a list of resilience-related tools and mindsets that play a role in helping people effectively address challenges.
Analyze four approaches to incorporate into a strategy for organizational challenge readiness: selection, development, demand optimization, and systemic support.
Evaluate current organizational challenge readiness and create an action plan to help leaders build sustainable resilience.

Times Offered
All times are in timezone.

  • Wed Apr 2nd 8:00 a.m. to 12:00 p.m.
  • Wed Apr 2nd 1:00 p.m. to 5:00 p.m.

Delivery Type

In-Person

Certification Type

Continuing Education (CE)

Add to Calendar
All times are in timezone.